Isolate technical problems

Guide you through troubleshooting with care

Teach you terms & functions to expand your own working knowledge

Provide custom recommendations that fit your needs & improve your experience

Circumvent intended use or Terms of Service (TOS) of the products you use

Guarantee a one-stop-fix. Troubleshooting is a process.

Allow family or friends to piggy-back on the service I am providing you. This is a One-on-One service, anything else would dilute the process.

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In as simple a detail as possible, describe the core nature of your technical challenge
^{(e.g. "My Video calls are jittery/drop often",
"My computer freezes when I am doing [x]")}

List all the devices involved & their make and model.